Tera-Byte understands your website is your business and therefore its availability is our greatest concern. You can reach us for support via any of the following methods:

Email is available for your use at any time. This is the best method of support for all non-urgent inquiries. Most e-mails will receive a response within a few hours or less.

Live Chat

Click here to connect.
Use this support method for easier to answer questions that do not require specific login info or detailed customer info.


Local: (780) 413-1868
Toll Free: 1-877-837-2298

This is the best support method for security and verification reasons and it is available for your use 24/7 365 days a year.

Mailing Address

Tera-Byte Dot Com Inc.
10004-104 Avenue NW
Edmonton, Alberta
T5J 0K1